THE PARTSMAN

About us

We are a wholesale importer of motor vehicle parts, specialising in cooling system components, replacement lighting, and rotating electrical products.

Family owned and supplying local businesses and resellers throughout SA for over fifteen years, our principle business objective, and to what we attribute our longevity, is sourcing a value-for-money replacement part. We will always put quality and fit ahead of price, although we are always competitive and still often the cheapest option.

The Parts Man was born out of a frustration of mine with our current distribution network and its inability to embrace technology and move with the times. We understand people want to shop online to compare products and prices at their leisure, but still want the advice and professional service you expect from a bricks-and-mortar store.

We were also finding that our hard work sourcing the best fitting, value-for-money alternative parts was not perceived as value by the end user. Rewarding as it may be supplying these parts to the local market, the savings and product knowledge we pride ourselves on was not finding its way to the consumer.

Often the savings component is absorbed by store overheads and mark-ups. Product knowledge in these stores is often limited given the diversification and range of goods they have to sell. Stock holding is another issue, where many stores are reluctant to stock goods any longer as a result of the same variety and diversification. They instead rely on a supplier to ship the goods to them or on their behalf, involving another person in the supply chain thereby adding cost and room for error.

I decided to do something about this and created The Parts Man to service customers directly via our web site, over the phone, and in store. We always stock the goods we sell in our own warehouse so we are not relying on a third party to deliver them before shipment or collection. We have trained parts interpreters ready to answer your queries or help you through your purchase both on the phone and online. You can collect your parts at one of our convenient locations north or south of the city, or we can courier the part from our warehouse directly to your door.

As we are a bricks and mortar business with locally employed staff we have regular trading hours. We are available Monday to Friday 9:00am -5:00pm for pickups and phone calls. If you would like to contact us out of hours please send an email and if someone one is online, as they often are, they will respond as soon as possible.

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